Privacy Policy
Effective Date: January 1, 2025
This Privacy Policy explains how Home Health Reviews ("HHR," "we," "us," or "our") collects, uses, discloses, and safeguards professional information when you access our B2B platform connecting medical professionals with home health agencies (the "Platform").
B2B Platform Notice:
HHR operates a business-to-business (B2B) marketing and coordination platform. We collect only professional contact information from medical professionals and agencies. We do NOT collect patient health information, medical records, or protected health information (PHI). HHR is not a HIPAA "covered entity" or "business associate" for purposes of this Platform.
1. Information We Collect
A. Professional Contact Information
We collect business contact information from medical professionals and agencies:
- Identity: Name, professional title, credentials (MD, RN, etc.)
- Business Contact: Business email, business phone, facility/agency name, business address
- Professional Details: Specialty, service areas, facility type, agency license information
- Preferences: Communication preferences, presentation scheduling preferences
B. Automatically Collected Information
- Usage Data: Pages viewed, links clicked, time spent on Platform
- Device Information: IP address, browser type, device type
- Analytics: Platform performance, user engagement metrics
C. What We Do NOT Collect
We do NOT collect:
- Patient names or personal information
- Medical records or health information
- Diagnoses, treatments, or medical histories
- Protected Health Information (PHI) of any kind
- Social Security numbers or financial account information
2. How We Use Information
We use professional contact information to:
- Facilitate connections between medical professionals and home health agencies;
- Schedule and coordinate presentations and meetings;
- Provide agency vetting, compliance verification, and quality assurance information;
- Send professional communications about platform services and updates;
- Improve platform functionality and user experience;
- Comply with legal obligations and enforce our Terms of Service.
3. How We Share Information
We share professional contact information with:
- Platform Participants: Medical professionals and agencies connected through the Platform for legitimate business networking
- Service Providers: Third-party vendors who assist with platform operations (hosting, analytics, communications)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do NOT sell professional contact information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect professional information, including encryption, access controls, and secure data storage. However, no method of transmission or storage is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your professional information
- Correct: Update inaccurate or incomplete information
- Delete: Request deletion of your information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to certain processing activities
To exercise these rights, contact us at privacy@homehealthreviews.com
6. Data Retention
We retain professional contact information for as long as necessary to provide services and comply with legal obligations. Typically, this means:
- Active accounts: Duration of business relationship plus 3 years
- Inactive accounts: 7 years for legal and compliance purposes
- Analytics data: Aggregated and anonymized indefinitely
7. Cookies and Tracking
We use cookies and similar technologies for platform functionality, analytics, and user experience improvement. You can manage cookie preferences through your browser settings.
8. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Review their privacy policies before providing information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above indicates when the policy was last revised. Material changes will be communicated through the Platform or by email.
10. Contact Us
Home Health Reviews
Privacy Team
123 Main Street, Los Angeles, CA 90001
Email: privacy@homehealthreviews.com
Legal: legal@homehealthreviews.com
Phone: (818) 488-5588
11. California Privacy Rights
California residents have additional rights under the CCPA/CPRA, including the right to know what information we collect, the right to delete information, and the right to opt-out of sales (though we do not sell personal information).
12. International Users
If you access the Platform from outside the United States, your information may be transferred to and processed in the U.S., which may have different data protection laws than your jurisdiction.
