Agency Vetting Process
Our comprehensive vetting process ensures that only the highest quality home health agencies join our network. We verify credentials, compliance, and quality standards so medical professionals can refer patients with complete confidence.
Our 5-Step Vetting Process
License & Credential Verification
We verify all state licenses, Medicare/Medicaid certifications, and professional credentials. Every agency must maintain current, valid licenses in good standing with no disciplinary actions.
- State home health agency license verification
- Medicare/Medicaid certification status
- Professional liability insurance confirmation
Compliance Review
We conduct thorough reviews of agency policies, procedures, and compliance documentation to ensure adherence to federal and state regulations.
- HIPAA compliance verification
- OSHA safety standards review
- State-specific regulatory compliance
Staff Qualification Assessment
We evaluate the qualifications, training, and background screening processes for all clinical and non-clinical staff members.
- Clinical staff credentials and certifications
- Background check procedures
- Ongoing training and education programs
Quality Standards Evaluation
We assess quality metrics, patient outcomes, and satisfaction scores to ensure agencies meet our high standards for patient care.
- Patient satisfaction scores and feedback
- Clinical outcome measurements
- Complaint and incident reporting review
Ongoing Monitoring
Vetting doesn't stop at approval. We continuously monitor agencies to ensure they maintain compliance and quality standards throughout their time in our network.
- Annual license and certification renewals
- Quarterly quality metric reviews
- Immediate investigation of complaints or concerns